Show/Hide

A Snow Emergency AUTOMATICALLY goes into effect when 2 or more inches of snow have accumulated. Move your vehicle of the street until the road has been cleared from curb to curb. Learn more and sign up for alerts on our Winter Reminders page.

 

Frequently Asked Questions

Print
Press Enter to show all options, press Tab go to next option

Expand/Contract Questions and Answers

  • How do I get a permit to purchase a firearm?

  • Can I ride my snowmobile around the City?

  • When am I allowed to water my lawn?

  • Does the Fire Department service fire extinguishers?

  • Can I schedule a fire truck visit for a community function?

  • Where can I get my blood pressure checked?

  • How do I get a copy of a fire report

  • Who do I call about an ambulance bill?

  • Where are the landfills and transfer stations in my area?

  • How Long Does It Take to Get An Inspection Once you Call?

  • How Long Will it take to have your plans reviewed?

  • Are Building Handouts Available?

  • Do you Need to be a licensed Plumber to perform Plumbing work?

  • When Don't you Need a Permit

  • Why Does a Building Permit Help You

  • Why Do You Need a Building Permit

  • Do you need a Building Permit?

  • Where can I get rid of household appliances?

  • I don't live within Hastings' city limits. What recycling/disposal resources are available to me?

  • I am a business owner... Where can I recycle and properly dispose of hazardous waste?

  • When should I call 9-1-1?

  • What number do I call for a non-emergency situation?

  • Where is the Hastings Police Department located?

  • How do I get a copy of a police report, accident report, or other statistical data?

  • My dog got out and the police picked it up, how do I get it back?

  • Am I allowed to park my vehicle on the street overnight?

  • When does a snow emergency go into effect?

  • My vehicle was towed, where is it?

  • The police department has my property, how do I pick it up?

  • I received a citation - how do I pay my fine?

  • How do I obtain an Order for Protection or a Harassment Restraining Order?

  • What are the curfew hours in Hastings?

  • Where can I go to be fingerprinted?

  • How do I file a complaint or commendation regarding a police department employee?

  • Does the police department offer Firearms Training classes?

  • Where do I get a copy of my driving record?

  • Can I get a copy of my criminal history at the Police Department?

  • How do I get my criminal records expunged?

  • Can the Police Department show me what is on another person's criminal history?

  • Why is a street lower/higher than it was before construction began?

  • What is a drainage and utility easement?

  • Part of my yard has been painted with different colors. What work is being done?

  • What is the City's policy on erosion control?

  • I just moved into a newly-built home and there is standing water in my yard. Who is responsible for fixing it?

  • Is it OK to dig in my yard to plant trees and shrubs?

  • My property is adjacent to a storm water pond and I don’t like all the tall grass and wildflowers surrounding it. Can I mow it down and do my own landscaping?

  • What can be done to address excessive vehicle speeds in residential areas?

  • Why can't stop signs be placed on more residential streets to slow down speeding drivers?

  • Can I get a "Children at Play" traffic sign on my street?

  • What can I do to get a traffic sign installed?

  • What do I do if I want to place a fence, sprinkler system, or plant shrubs, etc. in my yard adjacent to the street?

  • Where do I report potholes?

  • I have a tree in my yard and the branches are hanging over into the street, who takes care of that?

  • I had a lot of branches fall into my yard during the last storm, does the city pick these up?

  • I noticed a sidewalk that is not being cleared of snow, will the city clear it?

  • Why hasn’t a snow plow been by my street yet, I always seem like the last street to be plowed?

  • My car was towed during the last snow storm, who do I contact to get it back?

  • How do I know when a snow emergency is in effect?

  • How do I find out about contaminants in the water?

  • Does the city chlorinate the city water?

  • I am moving and need to change my water/sewer billing account information, who do I contact?

  • Someone has come to my residence stating they are from the city and need to get in and look at my water meter, is this necessary?

  • I need to perform digging in my yard, do I call the city?

  • I bought a new water softener, what information do I need to set it?

  • What should I do if my water meter is making noise?

  • What should I do if I notice a street light is out or on all of the time?

  • What is the Party Wagon?

  • Do the rinks or warming houses close due to weather?

  • How can I find out what kind of tree to plant?

  • How do I obtain a copy of the Hastings Tree Preservation Guidelines?

  • Do I need a permit to plant a tree on the boulevard or public right of way?

  • Who is responsible for the boulevard trees?

  • Can someone evaluate the health of my trees?

  • When are parks open?

  • How do I report vandalism or other issues?

  • Why is there a non-resident fee?

  • Am I a resident of Hastings?

  • What types of payment does HFAC accept?

  • What is the HFAC refund policy?

  • Can I leave and re-enter?

  • Do I have to pay if I do not swim?

  • Do you have lockers available for guests?

  • Can we bring coolers and food into HFAC?

  • Can I bring in my own chair?

  • Can we use strollers or wagons?

  • How soon will the E-Pay Program start?

  • How do I sign up for an E-Pay Program?

  • What if I am on the CC-Pay Program or the E-Pay payment program and move from one house in Hastings to another house in Hastings - will my information transfer over to my new place?

  • Can my final bill be paid through the credit card or the E-pay payment programs?

  • Is there a charge for any of the auto pay plans?

  • How can I be sure my bill has been paid?

  • How soon will the CC-pay Program start?

  • How do I sign up for the credit card payment program?

  • How can I get my account number and last payment amount?

  • Why do I need my account number and last payment amount?

  • How can I sign up for the online payment system?

  • Can I make payment arrangements?

  • How is my winter quarter sewer calculated if I'm going to be gone for the winter?

  • What am I charged for if I'm gone and there is no water usage?

  • Is there a special water/sewer rate for seniors?

  • What is the MN charge?

  • If I fill an ice skating rink, will that affect my sewer rate?

  • If I fill my pool, will that affect my sewer rate?

  • Who is responsible for the bill if no one notifies the City when there is a change of ownership?

  • How do I get my water service started if I'm moving in?

  • How do I get a final water reading when I'm moving out?

  • How often are water bills sent out?

  • How is the sewer rate calculated?

  • How are the water meters read?

  • Where is my water meter?

  • Where can I dispose of unused prescription medication?

  • Where can I get my car seat checked?