Streets

• Where do I report potholes?

  Residents are encouraged to text the location of a pot hole on Hastings streets or routes by using the City’s TIP411 account.  Simply text the keyword Hastings and the location of the pot hole to 847411 (TIP411).  Your pot hole location will be added to the crew assignments to be repaired as soon as possible.  Residents without text messaging capabilities may call Public Works at 651-480-6185 or send the information online at http://www.citizenobserver.com/cov6/app/webTipForm.html?id=6615   Each spring, Hastings Public Works crews repair hundreds of pot holes throughout the City’s many miles of public streets.  While the goal of Public Works staff is to locate and fix all pot holes as quickly as possible, your assistance in locating them invaluable!

• I have a tree in my yard and the branches are hanging over into the street, who takes care of that?

  We do tree trimming on any branches that overhang and interfere w/ our snow removal or street sweeping fleet.  Call (651) 480-6185 to report it.  For any other tree issues call the City Forester at the Parks Dept. (651) 480-6175

• I had a lot of branches fall into my yard during the last storm, does the city pick these up?

  No, unfortunately we do not pick up branches on private property or take any at our location.  You can contact Tennis Sanitation, they have a drop off site in the Industrial Park and will take bundled branches, call for details - phone #(651) 459-1887.

• I noticed a sidewalk that is not being cleared of snow, will the city clear it?

  If it has been 48 hours or longer after a snow fall call Public Works (651) 480-6185 and report it. We will then send the homeowner a notice to perform the work or we will have to come out and charge them for the removal.

• Why hasn’t a snow plow been by my street yet, I always seem like the last street to be plowed?

  City crew’s start plowing all emergency vehicle and higher volume routes as a first priority, local residential plowing and cul-de-sac clean up are then commenced and all operations are repeated as necessary.  It usually takes around 8-10 hours to clear the entire city streets.  The city strives to conduct operations consistently to increase efficiency.

• My car was towed during the last snow storm, who do I contact to get it back?

  South East Towing does all of the city’s towing.  They are located in the Industrial Park, phone # (651) 437-2446.

• How do I know when a snow emergency is in effect?

  A snow emergency automatically goes into effect when 2 or more inches of snow have fallen. You must move your vehicle off the street, or risk the chance of getting a ticket. 

  Effective with 2021-2022 winter season, The City will NO LONGER use Nixle (an online texting platform) to notify residents of a snow emergency. A snow emergency AUTOMATICALLY goes into effect when two or more inches of snow have accumulated.

• What should I do if I notice a street light is out or on all of the time?

  Contact the Public Works Dept. at (651) 480-6185 and we will call it in to either Dakota Electric or Xcel Energy depending on the location of the pole.